As Online Travel Agent you rightly spend a lot of money and energy on online and offline marketing to acquire or maintain a place on the internet. In addition, you are dealing with complex ICT issues. Have you ever considered outsourcing (parts of your) your air travel business? To have your hands free to do what you are really good at? Would it help you if Airtrade took care of the purchase, fulfilment, the contact centre activities or the ticketing for you?  Cheaptickets.nl, Vliegwinkel.nl, D-Reizen.nl, Budgetair.nl and other OTAs have already done the numbers.